I know it would depend upon the situation but, people can be so nasty and rude and though I've lived here (new york) all my life (25 years) I just can't stop letting it get to me. (For example, someone steps on u on the train and then looks at u like it was ur fault, clerk with an attitude at a store when all u want to know is where are the notebooks etc.) I know its not personal, but what's ur method of dealing?